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Frequently asked

The questions we hear most, answered before you have to ask.

Open Bus Tickets, type where you're going and when, and tap Search. Pick a service, choose your exact berth on the live seat map, add passenger details and pay. The whole thing takes under a minute — or simply call 97054 41100 and our desk will book it for you.

UPI (Google Pay, PhonePe, Paytm), all major credit and debit cards, net banking from 40+ Indian banks and popular wallets. Every payment runs through a secure PCI-DSS-compliant gateway, and the fare you see on the review screen is exactly what you pay.

Your e-ticket lands on WhatsApp and email within a minute of payment, with a QR code the crew scans at boarding. No printout needed — just show the QR on your phone along with any photo ID.

Cancel free of charge more than 24 hours before departure. Between 24 and 4 hours a 25% fee applies, between 4 hours and 1 hour it is 50%, and no refund is possible inside 1 hour of departure. Refunds reach your original payment method in 3–5 working days.

Yes — boarding-point changes on the same route are free up to 4 hours before departure. Call us on 97054 41100 and we'll re-issue your ticket immediately, with the new point marked on your QR e-ticket.

Selected night services reserve the lower deck for women travellers and solo female passengers, with a female attendant on board and live tracking shared with your emergency contact. Look for the Women Special badge in search results.

Yes. Every ticket carries a live-tracking link — watch your bus on the map, share the link with family and get alerts as it nears your boarding point. Especially handy for late-night highway pickups.

Yes. Add your company's GSTIN while booking, or WhatsApp us the ticket number and GSTIN afterwards, and we'll email a GST-compliant invoice within 24 hours — perfect for office reimbursements.

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